Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What types of leather do you use for your products?
We exclusively use premium full-grain leather, which is the highest quality available. It retains the natural markings of the hide and develops a beautiful patina over time.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for fashion accessories?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or embossed items are final sale and cannot be returned.
How should I care for my leather items?
We recommend using a high-quality leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight or moisture to maintain the leather's integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
Are your products covered by a warranty?
All Leatherman fashion goods come with a 2-year warranty covering manufacturing defects in materials and craftsmanship under normal use.